Help Center
Help centre
We are here to help, whether your question is about day-to-day use, configuration or a technical problem.
Phone
+66 81 801 9734
Monday – Friday, 09:00 – 18:00 (ICT)
Chat
Line Official: @morluang
Professional and Enterprise customers
FAQ
Frequently asked questions
SLA
Support levels
| Starter | Professional | Enterprise | |
|---|---|---|---|
| Channels | Email, phone, chat | All channels + account manager | |
| Response time | 1 business day | 4 hours | 1 hour |
| Service hours | Mon–Fri 09:00–18:00 | Mon–Fri 08:00–20:00 | 24/7 |