Help Center

Help centre

We are here to help, whether your question is about day-to-day use, configuration or a technical problem.

Email

[email protected]

Replies within one business day

Phone

+66 81 801 9734

Monday – Friday, 09:00 – 18:00 (ICT)

Chat

Line Official: @morluang

Professional and Enterprise customers

FAQ

Frequently asked questions

SLA

Support levels

Starter Professional Enterprise
Channels Email Email, phone, chat All channels + account manager
Response time 1 business day 4 hours 1 hour
Service hours Mon–Fri 09:00–18:00 Mon–Fri 08:00–20:00 24/7